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Implementation Process?

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Hello Community,

 

i Would like to know the Implementation Process of SAP Hybris Marketing to customers,

 

1) who are all the  technical consultants Involved?

2) Do we need to learn BOPF to implement SAP Hybris Marketing?

3) Give me some basic idea of implementation Process?


Error segmentation with Predictive Model

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Dear Experts

 

I´m trying to implement a segmention model with predictive scenario. I was able to create my predictive model and publish in the segmentation atributes. However I´m facing the following error when I try to apply the predictive model defined:

 

SQL error in segmentation (ADBC): no data found: [1299] "_SYS_BIC"."sap.hana-app.cuan.contact.score.internal/CA_CE_CONTACT_RECEN

 

error segmentation.png

 

Any help would be highly appreciate!

 

Br

Daniel

Extension or Modification of Hybris marketing Backend HANA Views / Tables

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Hi Expert,

 

I need a help related to Hybris marketing. I am new to Hybris marketing and it is my first project on this technology.

 

  1. How I can see the back end HANA views related to Hybris marketing?
  2. If I would like to extend the existing HANA views, then what is the best practices?
  3. What is the best practices to extend HANA Tables?
  4. Is there any technical Document available, where I can have some Idea related to Hybris marketing back-end HANA views?

 

Any kind of input is really appreciatable

 

Regards

Satrajit

RECOMMENDATION MODEL BASED ON BUYING HISTORY DISPLAY PRODUCTS ALREADY PURCHASED

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Dear Expert

 

We have implemented a Recommendation scenario with the model type:  Based on Buying History. One of the pre-filter defined of this scenario is to remove from de recommendation the product already created. As you can see in the screenshot:

 

1.jpg

 

 

Apparently the recommendation model seems to be working. I´ve simulated for one specific customer: julio.marchena@gmail.com, and the recommendation model excluded one product already purchased: C238005467300

2.png

 

However if I look in the contact view, the result is different than in the simulation. And it display products already purchased:

 

3.png

On top of you can see that in the contact view 8 results are displayed, and in the recommendation model just 7 results. So it seems to be inconsistent.

 

Looking forward to hearing your advices

 

Thanks

Daniel

Error in T-Code /nCUAN_TC_CHECK in Hybris Marketing

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Hi Experts,

 

I am getting an error once I am running the T-code /nCUAN_TC_CHECK in Hybris marketing. Please find the error screen.

 

Once I am checking under in the system, those object are not at all available.


 

Could anybody please update me the source of error and how to solve those error ?

 

Thanks in advance

 

Regards

Satrajit

CL_CUAN_MKT_EXEC_LINK_HANDLER Implicit Enhancement (Select Statement)

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Hello All,

 

 

As I have enhanced class CL_CUAN_MKT_EXEC_LINK_HANDLER (implicit enhancement) at the end of the method, now I need to read values from tables  cuand_ce_ia_rt and  cuan_d_ini_root, but sy-subrc fails .

 

Here the standard code above the enhancement can read the required values from the same table cuand_ce_ia_rt, but in implicit enhancement select statement does not works.The same code works fine in report,class and function module when I execute manually through T Codes.

 

Here is my code

ENHANCEMENT ZTEST.    "active version

lv_sourceid = lv_path_info_2.

 

SELECT SINGLE db_key , id_origin, initiative_id, contact_key

         FROM  cuand_ce_ia_rt

         USING CLIENT @lv_client

         INTO @DATA(ls_cuand_ce_ia_rt)

         WHERE source_object_id   EQ @lv_sourceid   ##DB_FEATURE_MODE[TABLE_LEN_MAX1]. "#EC CI_NOFIRST "#EC CI_NOFIELD

 

   IF ls_cuand_ce_ia_rt-initiative_id IS NOT INITIAL.

     lv_initiativeid = ls_cuand_ce_ia_rt-initiative_id.

 

     SELECT SINGLE id , name FROM cuan_d_ini_root INTO @DATA(ls_cuan_d_ini_root) WHERE id EQ @lv_initiativeid ##DB_FEATURE_MODE[TABLE_LEN_MAX1]. "#EC CI_NOFIRST "#EC CI_NOFIELD

ENDIF.


 

CONCATENATE lv_redirect_url       

"var1"

"var2"

lv_redirect_url RESPECTING BLANKS.


server->response->redirect( EXPORTING url = lv_redirect_url ).

 

ENDENHANCEMENT.

 

I need to store values in lv_redirect_url from the above mentioned tables .

 

Thanks in Advance.

 

 

 

Regards,

Mithuunn.

Is it possible to have EXPORT tab in Campaign like in target group in yMarketing?

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Dear Colleagues,

 

We have a requirement to have an attachment to campaign , but now we can see only preview of the target group data in campaign .

 

But in target group level we do have export tab and we can export complete target group data to an csv file.

 

So is it possible to have the export tab in campaign or export functionality in Campaign ?

 

Thanks in advance for the info

 

Best Regards,

Mani

TG.pngCampaign.png

Application Server Errors 500 on Services

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Hi experts,

 

after we set some interactions and contacts to 'cold' with the respective reports we have problems with social media load and with KPI reports.

 

Suddenly we receive RABAX_STATE errors while calling services - to be honest I am not 100% sure with KPI figures but with social media load.

 

For KPI it is

calling Service /sap/opu/odata/sap/CUAN_COMMON_SRV/KPIReports terminated due to internal server error

 

For Social Media Load it is something like

Application Server Error - Connection Timed Out (this happens as the application server does not respond to the ICM)

 

Our application server raises exceptions with minimum special information - from traces it seems that it has something to do with updating data.

 

Has anybody a hint, how we can get rid of those errors?

Or are there any reports to check data management in Hybris Marketing.

 

Thank you.

 

Cheers,

 

Timo


OData error "Attribute OUTBOUND_COMM_MEDIUM is initial" in customer Facets

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We use version 1511 and are trying to post a facet data with an OData call and get an error: "Attribute OUTBOUND_COMM_MEDIUM is initial". Error number CUAN_MKT_PERM000.

 

Looking into OData samples, Outbound communication medium is not needed in such a call. We provide:

 

      "Facets": [

        {

          "Id": ,

          "IdOrigin": ,

          "OptIn": ,

          "Timestamp":

        }

 

We are sure that it is coming from Facets, because call is successful when we remove the Facets part.

 

I cannot find in SPRO any settings were IdOrigin is linked to the Outbound Communication Medium. Only table view exists CUANV_CE_MP_MAP, which is used for permission check.

 

What is causing an error and how OData calls can be debugged? It could help understanding where the error is coming from.

 

Regards,

Maris

Campaign Category drop down values are disabled in Campaign Details page

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Hello Experts,

 

After creating the campaign with desired category. in the Details page of campaign the category value disappears and even we can't assign the category from the details page. the dropdown values are disabled from the campaign details page.

 

I don't see any customization in the SPRO with respected to this behavior, Could anybody faced this issue?

 

thanks in advance

 

 

 

     CampaignDetails.png

 

Best Regards,

Mani

Marketing Executive Dashboard KPIs

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Dear community,

 

could anyone give me a hint how to gain KPIs in Hybris Marketing Executive Dashboard.

 

At least I think I have made any necessary configuration - but my KPIs are still all zero or show nothing.

 

Is there a report that needs to run?

 

Thanks in advance.

 

Cheers,

 

Timo

SAP S/4HANA Marketing Cloud vs Hybris Marketing

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Is there any difference between these two in terms of OData service update calls and getting recommendations via RFC?

 

Regards,

Maris

Connection to XS Engine failed - CUAN_INITIAL_SETUP Error

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Dear Experts,

 

we are installing SAP Hybris Marketing 1.2 with SAP NetWeaver 7.5.We are now in the post installation phase (CUAN_INITAL_SETUP). The check of the Setup was successful.

 

In Step 5 (RFC-Dest. to XS-Engine) the execution stops with a Logon-Error. The System can´t login to the SAP XS Engine.

 

To solve the Problem, we looked into the abap Code.

 

We saw that the System would like to go to "/sap/hana/xs/home/":

 

1.jpg

 

But this prefix doesn´t exist.

 

2.jpg

3.jpg

 

My question:

 

Is there a possibility to download a SAP HANA delivery unit or download the relevant packages to Import them with the SAP HANA LifeCycle Manager? Or is there another way to make the "home" application available?

 

 

 

Thanks and Best Regards!

Latitude must no be less -90

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Dear community,

 

due to social media load meanwhile I got error messages for some search terms.

 

Response from odata service is

Latitude must no be less than -90 or greater than 90

 

for interaction contacts.

 

I assume this has something to do with the geocode fields in contact records.

 

Is there a way to get rid of those exceptions?

 

Thanks.

 

Timo

Extension or Modification of Hybris marketing Backend HANA Views / Tables

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Hi Expert,

 

I need a help related to Hybris marketing. I am new to Hybris marketing and it is my first project on this technology.

 

  1. How I can see the back end HANA views related to Hybris marketing?
  2. If I would like to extend the existing HANA views, then what is the best practices?
  3. What is the best practices to extend HANA Tables?
  4. Is there any technical Document available, where I can have some Idea related to Hybris marketing back-end HANA views?

 

Any kind of input is really appreciatable

 

Regards

Satrajit


Issue with Integrating C4C and Hybris marketing Using SAP PI

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Hi Experts,

 

we are trying to send Business partner bulk replication data from C4C to Hybris marketing using SAP PI.

 

1. I have used REST adapter by importing connectivity addon 1.0 in SAP PI to POST the data.

2. working on SAP PI 7.31 version dual stack.

3 URL used : https//:/sap/opu/odata/sap/cuan_business_partner_imp_srv/ImportHeaders

I am getting the error in REST receiver channel as Server returned code: 404 15.09.2016 08:33:05.627 message.Error MP: exception caught with cause com.sap.aii.adapter.rest.ejb.common.exception.HttpCallException: HTTP POST call to https//://sap/opu/odata/sap/cuan_business_partner_imp_srv/ImportHeaders not successful. Not found 15.09.2016 08:33:05.630 message.Error Exception caught by adapter framework: HTTP POST call to not successful. Not found Has someone come across this error. Please post the solution Regards, Deepika

Predictive models - target variable problem!

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Dear experts,

I'm using HY 1605. I loaded all my data using oData service, loading manually my json files related to contacts and interactions.

I loaded also products as master data using import data into the data management workset.

 

The interaction  I loaded is a SHOP_CHECKOUT_SUCCES type. The json file I loaded has the following form:

{

"UserName": "USER" ,

"Timestamp": "2016-05-13T14:15",

"SourceSystemType": "EXT",

"SourceSystemId": "HYBRIS",

"Id": "",

"Interactions": [

    {

        "CommunicationMedium": "ONLINE_SHOP",

        "Amount": "0",

        "Products": [

            {

                "ItemId": "FAT",

                "Amount": "5",

                "ItemType": "Z_*** ",

                "Key": "",

                "Description": "Fast Track",

                "Quantity": "1",

                "Name": "Fast Track Airport T2"

            }

        ],

        "IsAnonymous": false,

        "InteractionType": "SHOP_CHECKOUT_SUCCES",

        "SourceDataUrl": "",

        "Timestamp": "2011-05-03T18:45",

        "TIPO_BUSINESS": "B2C",

        "Currency": "EUR",

        "ContactId": "blabla@blabla.com",

        "Key": "",

        "ContactIdOrigin": "EMAIL"

    }

[....]

 

This is the "scenario".

Thus I created a target group to use as a training set and I set as target variable "purchase".

But I received the following message:

A model cannot be set to In Preparation when based on a training set that contains no responses regarding the target variable

What do i miss? It seems that the Purchase variable is not linked to the interaction!

 

Thanks,

Cristina

Hybris Marketing - Mintigo Integration possible?

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Dear Experts,

 

Do we have any standard integration package available with Mintigo?  If not, is it possible to integrate Mintigo with Hybris Marketing?

 

Currently few other Marketing Automation tools like Eloqua & Marketo offer Mintigo integration as a standard.

 

We are trying to replace Marketo with Hybris Marketing with one of our client and we need this integration.

 

Please help.

 

 

About Mintigo - "Mintigo’s Predictive Marketing Platform gives you a 360-degree profile of each contact and account in your database that predicts their likelihood to convert. Use these insights to focus your marketing strategy, build your personas, identify target accounts for account-based marketing, or even create content offers that will be highly relevant to your audience."

 

 

thanks&regards,

Kalyan Chakravarthi

Costumer buying propensity - implementation method problem

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Dear all,

I need your help!

 

I'm dealing with predictive models. Following the tutorials, I did the following steps:

1. Define predictive scenarios.

2. Define datasource alias

3. Define implementation m

 

> As predictive scenarios, I set > SAP_CONSUMER_BUYING_PROPENSITY with hana view

   sap.hana-app.cuan.cpred.ic_affinity/CA_CPRED_IC_PROD_AFFIN

> As datasource alias, I set > SAP_IC_BUYING_PROPENSITY with hana view

   sap.hana-app.cuan.cpred.ic_affinity.datafoundation/CA_CPRED_IC_PROD_AFFIN_DS

> As implementation method, I create a new method based on PAL (indeed I do not have a CRM system but I loaded data manually )

   I have to create a new method. Can I use the procedures already that are present in hana?


I create the method Consumer BP PAL and I chose as model execution and model training the same model I found for the buying propensity scenario.

The problem is that it doesn't work... Indeed, for this predictive scenario, the only procedure is PR_PRED_IC_SALES.

Should I add new procedures?

Cattura.PNGScreenshot 2016-09-20 10.18.38.png

 

Thanks

Cristina

SAP Hybris Marketing Data replication from SAP CRM

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Hi Gurus,

We have SAP Hybris Marketing and SAP CRM, we need to load the SAP CRM customers to SAP Hybris Marketing. How can we do this?

We are going to use the SAP CRM customers for make a segmentation for campaign.

 

Best regards.

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